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The Objectives of the study are to study the customer preferences with regard various services provided by private sector banks & public sector banks and to compare the customer service with regard to the time taken for transaction in private sector banks & public sector banks .To achieve these objectives three null hypothesis were formulated. Primary data was collected from 200 customers of six selected banks (3 from each sector) with the help of questionnaire. Cross tabulation & chi-square testing was used for data analysis and hypothesis testing.
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ISSN-2277-5811(Print) & ISSN- 2278-9065(Online) Impact Factor: 2.813 INTERNATIONAL JOURNAL OF TRADE AND COMMERCE-IIARTC (Refereed Research Journal of Social Science & Humanities) Volume-IV | Number -II | July-December, 2015 Impact Factor 2.813. Assessed by International Society for Research Activity (ISRA) Indexed with: 1. Cabells, Texas, U.S.A., 2. Ulrich, U.S.A. , 3. Connect journals, India, 4. ISRA, India, 5. Genamics Journal Seek, Hamilton, New Zealand , 6. Georgetown University Library, Washington DC 20057-1174,USA, 7. ZHdK Medien- und Informationszentrum, Pfingstweidstrasse 96, 8005 Zürich, Switzerland, 8. German National Library of Science and Technology (TIB), Welfengarten, Hannover (Germany), 9. Cosmos Foundation (Germany), 10. Electronic : Journals Library: Social Science Research Center, Berlin, (Germany), 11. Leipzig University Library, Germany, 12. Scribd, California, USA, 13. ZB MED, Germany, 14. GetCITED, India , 15. WZB Berlin Social Science Center, 16. Worldcat.
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International Journal of Trade & Commerce-IIARTC ISSN 2277-5811 (Print), ISSN 2278-9065 (Online) Impact Factor 2.813. Assessed by International Society for Research Activity(ISRA) Indexed 1. Cabells, Texas, U.S.A., 2. Ulrich, U.S.A. , 3. Connect journals, India, 4. ISRA, India, 5. Genamics Journal Seek, Hamilton, New Zealand , 6. Georgetown University Library, Washington DC 20057-1174,USA, 7. ZHdK Medien- und Informationszentrum, Pfingstweidstrasse 96, 8005 Zürich, Switzerland, 8. German National Library of Science and Technology (TIB), Welfengarten, Hannover (Germany), 9. Cosmos Foundation (Germany), 10. Electronic : Journals Library: Social Science Research Center, Berlin, (Germany), 11. Leipzig University Library, Germany, 12. Scribd, California, USA, 13. ZB MED, Germany, 14. GetCITED, India , 15. WZB Berlin Social Science Center, 16. Worldcat., 17.scribed, 17.Staats- und Universitätsbibliothek , Fachbibliotheken, Bibliothekssystem Universität, Hamburg,18, ibrarian library, 19 Gsr concerts | pdfsea.net ,, 20, J-Gate – Informatics 21. Gndec central library 22. Researchgate: DOI: 10.13140/RG.2.1.3979.9442, Dr. S.K.S.Yadav, Editor-in-chief
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For an emerging economy like India, fast economic development is possible essentially by embracing ICT in a big way, as ICT alone can provide the requisite competitive edge that is essential for fast and sustained economic growth in a globalized environment. In its endeavor to become the ‘global services hub’, what India needs to attain is nothing but unmatched performance in respect of ICT. In this context, it is relevant to present the paper on a study of the Information Communication Technology (ICT) in the Indian Banking Industry. The researcher carried out this study to understand the overview of ICT in the Indian Banking Industry .The banking industry has undergone a major change in recent years. Global competition has forced the industry to be more agile and customer focused in all its services. Banks can no longer function in isolation, but have to operate cutting across physical boundaries. This has enthused software architects to develop suitable software development paradigms that can seamlessly integrate business functions across organizational boundaries. ICTs have been valuable in providing broader development benefits to all Indian citizens.. Banking across the world has undergone extensive changes, thanks to the profound influence of developments and trends in information communication technologies and the emerging technologies have made banking operations easier and more convenient. This paper presents the tremendous influence of information and communication technologies on banking. The paper concludes by saying that the banking technology discipline is all set for rapid. Key words: : Information Communication Technology (ICT), National Electronic Fund Transfer (NEFT), Automatic Teller Machine (ATM), Electronic Clearing System (ECS), Electronic Fund Transfer (EFT)
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The present study was undertaken to know the factors influencing faculty Engagement in self-financing colleges in Tiruchirappalli Town. 50 respondents are selected for the study using convenient sampling method based on the convenience of the respondents'. Cross tabulation, chi-square test and Anova table are used to analyze the data. Study reveals that the most important factor influencing Faculty engagement is vigour and the least important factor influencing Faculty engagement is dedication. There is no significant difference between monthly income and overall faculty engagement.
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